G2 Vendor Directory

Milvus TI vs. Kaseya VSA

A side-by-side comparison based on G2 review data.

MetricMilvus TI

by Milvus

Kaseya VSA

by Kaseya

Overall rating4.84.0
Review count132327
Ease of use9.48.0
Ease of setup9.27.6
Quality of support9.37.8
Meets requirements9.58.6
NPS92.42424239.171975
Small Business44.7%52.5%
Mid-Market42.4%41.4%
Enterprise12.9%6.1%
Total page views1,093863
Total LLM citations3197,938

Milvus TI

O Milvus é uma plataforma completa de gestão de atendimento, relacionamento com clientes e ativos de TI, desenvolvida para empresas que buscam centralizar processos, aumentar a eficiência operacional e melhorar a experiência do cliente. A solução reúne em um único ambiente recursos de Help Desk, gestão de tickets, inventário de TI, atendimento multicanal (e-mail, chat, WhatsApp e outros) e automação de processos, permitindo maior controle, visibilidade e padronização das operações de suporte e atendimento.

Pros

  • Asset Management
  • Efficiency
  • Ticket Management
  • Automation
  • Ticketing System
  • Tracking Ease

Kaseya VSA

Kaseya VSA is an integrated IT systems management platform that can be leveraged seamlessly across IT disciplines to streamline and automate your IT services. Kaseya VSA integrates key management capabilities into a single platform. Kaseya VSA gives your IT Team the ability to automate hundreds of tasks and workflows; manage any device, anywhere, at anytime; and protects every endpoint with enhanced threat detection, automated patch management, and more. VSA capabilities include: Remote Monitoring & Control, Patch Management, Network Monitoring, AV/AM, Process Automation, Backup and more.

Pros

  • Ease of Use
  • User Interface
  • Automation
  • Features
  • Intuitive
  • Task Automation