Milvus TI vs. Datto RMM
A side-by-side comparison based on G2 review data.
| Metric | Milvus TI | Datto RMM |
|---|---|---|
| Overall rating | 4.8 | 4.5 |
| Review count | 132 | 807 |
| Ease of use | 9.4 | 9.0 |
| Ease of setup | 9.2 | 8.9 |
| Quality of support | 9.3 | 8.7 |
| Meets requirements | 9.5 | 9.1 |
| NPS | 92.424242 | 69.987547 |
| Small Business | 44.7% | 64.1% |
| Mid-Market | 42.4% | 32.3% |
| Enterprise | 12.9% | 3.6% |
| Total page views | 1,093 | 1,493 |
| Total LLM citations | 319 | 11,939 |
Milvus TI
O Milvus é uma plataforma completa de gestão de atendimento, relacionamento com clientes e ativos de TI, desenvolvida para empresas que buscam centralizar processos, aumentar a eficiência operacional e melhorar a experiência do cliente. A solução reúne em um único ambiente recursos de Help Desk, gestão de tickets, inventário de TI, atendimento multicanal (e-mail, chat, WhatsApp e outros) e automação de processos, permitindo maior controle, visibilidade e padronização das operações de suporte e atendimento.
- Asset Management
- Efficiency
- Ticket Management
- Automation
- Ticketing System
- Tracking Ease
Datto RMM
Datto RMM is a secure, cloud-based platform for IT Managed Service Providers (MSPs) to remotely monitor, manage and support endpoints across their customer base. It provides a multi-tenant view, automated monitoring, alerts, patch management, endpoint remote control, and insightful reporting. Built with a security-first design, Datto RMM enables robust endpoint & data security via features such as native ransomware detection, mandatory 2FA, agent encryption, and more. With 24x7 support and 99.99% uptime, MSPs can rely on Datto RMM to deliver the best experience to their customers.
- Ease of Use
- Automation
- Features
- Integrations
- Remote Access
- Remote Support