Milvus TI vs. ConnectWise RMM
A side-by-side comparison based on G2 review data.
| Metric | Milvus TI | ConnectWise RMM |
|---|---|---|
| Overall rating | 4.8 | 4.1 |
| Review count | 132 | 83 |
| Ease of use | 9.4 | 8.5 |
| Ease of setup | 9.2 | 8.1 |
| Quality of support | 9.3 | 7.9 |
| Meets requirements | 9.5 | 8.6 |
| NPS | 92.424242 | 46.25 |
| Small Business | 44.7% | 66.3% |
| Mid-Market | 42.4% | 28.9% |
| Enterprise | 12.9% | 4.8% |
| Total page views | 1,093 | 920 |
| Total LLM citations | 319 | 6,187 |
Milvus TI
O Milvus é uma plataforma completa de gestão de atendimento, relacionamento com clientes e ativos de TI, desenvolvida para empresas que buscam centralizar processos, aumentar a eficiência operacional e melhorar a experiência do cliente. A solução reúne em um único ambiente recursos de Help Desk, gestão de tickets, inventário de TI, atendimento multicanal (e-mail, chat, WhatsApp e outros) e automação de processos, permitindo maior controle, visibilidade e padronização das operações de suporte e atendimento.
- Asset Management
- Efficiency
- Ticket Management
- Automation
- Ticketing System
- Tracking Ease
ConnectWise RMM
ConnectWise RMM is a cloud-native remote monitoring and management (RMM) solution designed for IT professionals who need to monitor, manage, and support diverse IT environments. It provides centralized visibility, intelligent alerting, and advanced automation to help teams proactively address IT challenges and prevent downtime. Comprehensive Monitoring and Visibility ConnectWise RMM delivers 24/7 monitoring across endpoints, networks, backups, cloud health and availability, and security posture.
- Ease of Use
- Remote Access
- Automation
- All-in-One Solution
- User Interface
- Easy Deployment