Milvus TI vs. ConnectWise Automate
A side-by-side comparison based on G2 review data.
| Metric | Milvus TI | ConnectWise Automate |
|---|---|---|
| Overall rating | 4.8 | 4.1 |
| Review count | 132 | 141 |
| Ease of use | 9.4 | 7.8 |
| Ease of setup | 9.2 | 7.2 |
| Quality of support | 9.3 | 7.9 |
| Meets requirements | 9.5 | 8.7 |
| NPS | 92.424242 | 38.345865 |
| Small Business | 44.7% | 66.4% |
| Mid-Market | 42.4% | 30.7% |
| Enterprise | 12.9% | 2.9% |
| Total page views | 1,093 | 409 |
| Total LLM citations | 319 | 3,621 |
Milvus TI
O Milvus é uma plataforma completa de gestão de atendimento, relacionamento com clientes e ativos de TI, desenvolvida para empresas que buscam centralizar processos, aumentar a eficiência operacional e melhorar a experiência do cliente. A solução reúne em um único ambiente recursos de Help Desk, gestão de tickets, inventário de TI, atendimento multicanal (e-mail, chat, WhatsApp e outros) e automação de processos, permitindo maior controle, visibilidade e padronização das operações de suporte e atendimento.
- Asset Management
- Efficiency
- Ticket Management
- Automation
- Ticketing System
- Tracking Ease
ConnectWise Automate
ConnectWise Automate, formerly LabTech, is an IT management tool that helps deliver IT services at the speed of business. Our remote monitoring and management (RMM) platform provides powerful automation to discover & manage devices, monitor for problems, and automate action. Deliver streamlined reactive and proactive managed services, stop putting out fires, and start focusing on what matters most. See why over 5,500 partners worldwide chose ConnectWise Automate by visiting https://www.connectwise.com/software/automate or calling 877-522-8323.
- Features
- Asset Management
- Automation
- Easy Setup
- Easy Integrations
- Remote Control