G2 Vendor Directory

Microsoft 365 vs. Missive

A side-by-side comparison based on G2 review data.

MetricMicrosoft 365

by Microsoft

Missive

by Missive

Overall rating4.64.7
Review count5,875861
Ease of use9.19.0
Ease of setup9.08.9
Quality of support8.79.4
Meets requirements9.49.2
NPS74.63546478.413069
Small Business34.6%87.9%
Mid-Market35.1%11.9%
Enterprise30.3%0.2%
Total page views5,2741,740
Total LLM citations42,28420,315

Microsoft 365

Launch and grow your business with Microsoft 365. Do more, faster, with intelligent tools to create, send, share, and store professional, branded documents with your customers and team - securely in the cloud. Microsoft 365 is a cloud-based suite of software tools designed to help you do more—with best-in-class communication, design, and data management apps, intelligent cloud services, and advanced security.

Pros

  • Ease of Use
  • Team Collaboration
  • Features
  • Integrations
  • Seamless Integration
  • Collaboration

Missive

Are you double sending emails? Not knowing who's responding to what, or whether they've responded at all? Losing the thread when the person who owns it is out? What if your business could manage all your email accounts, including its shared inboxes like support@, sales@, info@, and accounting@, along with SMS, WhatsApp, Messenger, and Instagram—all in one place? Missive is inbox collaboration for teams that run on email. Every conversation gets an owner, so nobody replies twice and nothing sits unread for a week.

Pros

  • Team Collaboration
  • Communication
  • Ease of Use
  • Features
  • Communication Ease
  • Collaboration