G2 Vendor Directory

Microsoft Text Analytics API vs. Amazon Comprehend

A side-by-side comparison based on G2 review data.

MetricMicrosoft Text Analytics API

by Microsoft

Amazon Comprehend

by Amazon Web Services (AWS)

Overall rating4.44.3
Review count1486
Ease of use8.98.9
Ease of setup9.38.5
Quality of support8.08.7
Meets requirements8.28.8
NPS5050
Small Business57.1%39.5%
Mid-Market21.4%40.7%
Enterprise21.4%19.8%
Total page views76298
Total LLM citations141,991

Microsoft Text Analytics API

Microsoft Text Analytics API is a suite of text analytics services that offer APIs for sentiment analysis, key phrase extraction and topic detection for English text, as well as language detection for 120 languages.

Pros

    Amazon Comprehend

    Amazon Comprehend is a natural language processing (NLP) service that uses machine learning to find insights and relationships in text. Amazon Comprehend identifies the language of the text; extracts key phrases, places, people, brands, or events; understands how positive or negative the text is; and automatically organizes a collection of text files by topic.

    Pros

    • Access
    • Ease of Use
    • Machine Learning
    • Insights
    • Insights Analysis
    • NLP Capabilities