G2 Vendor Directory

Microsoft Sentinel vs. ServiceNow Security Operations

A side-by-side comparison based on G2 review data.

MetricMicrosoft Sentinel

by Microsoft

ServiceNow Security Operations

by ServiceNow

Overall rating4.44.3
Review count29885
Ease of use8.78.5
Ease of setup8.58.1
Quality of support8.78.6
Meets requirements8.88.9
NPS60.36363654.878049
Small Business27.9%16.9%
Mid-Market30.9%23.4%
Enterprise41.3%59.7%
Total page views841593
Total LLM citations13,9252,400

Microsoft Sentinel

Microsoft Sentinel lets you see and stop threats before they cause harm, with SIEM reinvented for a modern world. Microsoft Sentinel is your birds-eye view across the enterprise. Put the cloud and large-scale intelligence from decades of Microsoft security experience to work. Make your threat detection and response smarter and faster with artificial intelligence (AI). Eliminate security infrastructure setup and maintenance, and elastically scale to meet your security needs—while reducing IT costs.

Pros

  • Security
  • Threat Detection
  • Easy Integrations
  • Integration Support
  • Integrations
  • Ease of Use

ServiceNow Security Operations

ServiceNow Security Operations is a sophisticated software solution designed to enhance threat and vulnerability management as well as incident response for organizations. By leveraging artificial intelligence, this platform empowers security teams to operate more efficiently and effectively, allowing for streamlined collaboration across IT, security, and risk management departments. The primary goal of ServiceNow Security Operations is to simplify complex security processes while minimizing risks associated with cybersecurity threats.

Pros

  • Integration Capabilities
  • Integration Support
  • Integrations
  • Ease of Use
  • Incident Management
  • Workflow Management