G2 Vendor Directory

Microsoft Quick Assist vs. SetMe

A side-by-side comparison based on G2 review data.

MetricMicrosoft Quick Assist

by Microsoft

SetMe

by Techinline

Overall rating4.44.7
Review count3438
Ease of use9.79.5
Ease of setup9.79.7
Quality of support9.29.4
Meets requirements9.19.7
NPS59.37589.473684
Small Business41.2%78.4%
Mid-Market26.5%21.6%
Enterprise32.4%0.0%
Total page views204538
Total LLM citations1,267252

Microsoft Quick Assist

Quick Assist is a new app in Windows 10 that enables you to receive or provide assistance over a remote connection. We encourage you to try Quick Assist for a more streamlined, easy-to-use experience.

Pros

  • Easy Setup
  • Ease of Use
  • Remote Support

SetMe

Built for IT pros, SetMe delivers fast, secure remote access with unlimited sessions and unattended devices for one flat rate. It supports Windows and macOS, with end-to-end encrypted sessions and file transfers. Delivers near-zero lag and stays connected through sign-outs, restarts, and shutdowns. Whether you're providing ad-hoc support, maintaining headless servers, or accessing your own systems on the go, SetMe offers stable performance and simple setup.

Pros

  • Ease of Use
  • Connection Speed
  • Easy Access
  • Easy Setup
  • File Transfer
  • Time Efficiency