Microsoft Quick Assist vs. Glance
A side-by-side comparison based on G2 review data.
| Metric | Microsoft Quick Assist | Glance |
|---|---|---|
| Overall rating | 4.4 | 4.5 |
| Review count | 34 | 23 |
| Ease of use | 9.7 | 9.6 |
| Ease of setup | 9.7 | 9.7 |
| Quality of support | 9.2 | 9.5 |
| Meets requirements | 9.1 | 9.6 |
| NPS | 59.375 | 69.565217 |
| Small Business | 41.2% | 17.4% |
| Mid-Market | 26.5% | 56.5% |
| Enterprise | 32.4% | 26.1% |
| Total page views | 204 | 425 |
| Total LLM citations | 1,267 | 1,160 |
Microsoft Quick Assist
Quick Assist is a new app in Windows 10 that enables you to receive or provide assistance over a remote connection. We encourage you to try Quick Assist for a more streamlined, easy-to-use experience.
- Easy Setup
- Ease of Use
- Remote Support
Glance
Glance lets your sales rep, service rep, or trainer join the customer on your site or app, see their screen, and provide hands-on, personal guidance through highlighting, gesturing and more. Glance Cobrwose complies with the most rigorous privacy and security requirements, making it an ideal fit for enterprise financial, healthcare, software, and retail organizations. Integrations with the most popular CRMs and support tools - Salesforce, AWS, Microsoft, Genesys, Twilio, and more - make starting a cobrowsing session seamless. Get started with Glance to deliver personal, hands-on CX.
- Ease of Use