G2 Vendor Directory

Microsoft Quick Assist vs. Citrix Gateway

A side-by-side comparison based on G2 review data.

MetricMicrosoft Quick Assist

by Microsoft

Citrix Gateway

by Citrix

Overall rating4.44.0
Review count3474
Ease of use9.78.7
Ease of setup9.78.1
Quality of support9.27.9
Meets requirements9.18.8
NPS59.37529.411765
Small Business41.2%6.8%
Mid-Market26.5%37.8%
Enterprise32.4%55.4%
Total page views204214
Total LLM citations1,267303

Microsoft Quick Assist

Quick Assist is a new app in Windows 10 that enables you to receive or provide assistance over a remote connection. We encourage you to try Quick Assist for a more streamlined, easy-to-use experience.

Pros

  • Easy Setup
  • Ease of Use
  • Remote Support

Citrix Gateway

Citrix Gateway is a customer-managed solution that can be deployed on premises or on any public cloud, such as AWS, Azure, or Google Cloud Platform.

Pros

  • Security Focus
  • Easy to Access