G2 Vendor Directory

Microsoft Quick Assist vs. Action1

A side-by-side comparison based on G2 review data.

MetricMicrosoft Quick Assist

by Microsoft

Action1

by Action1

Overall rating4.44.9
Review count341,249
Ease of use9.79.6
Ease of setup9.79.7
Quality of support9.29.4
Meets requirements9.19.4
NPS59.37594.601128
Small Business41.2%38.8%
Mid-Market26.5%58.2%
Enterprise32.4%3.0%
Total page views2043,559
Total LLM citations1,26715,991

Microsoft Quick Assist

Quick Assist is a new app in Windows 10 that enables you to receive or provide assistance over a remote connection. We encourage you to try Quick Assist for a more streamlined, easy-to-use experience.

Pros

  • Easy Setup
  • Ease of Use
  • Remote Support

Action1

Action1 is an autonomous endpoint management platform trusted by many Fortune 500 companies. Cloud-native, infinitely scalable, highly secure, and configurable in 5 minutes—it just works and is always free for the first 200 endpoints, with no functional limits. By pioneering autonomous OS and third-party patching with peer-to-peer patch distribution and real-time vulnerability assessment without needing a VPN, it eliminates routine labor, preempts ransomware and security risks, and protects the digital employee experience. In 2025, Action1 was recognized by Inc.

Pros

  • Ease of Use
  • Patch Management
  • Easy Setup
  • Software Deployment
  • Automation
  • Features