G2 Vendor Directory

Microsoft Dynamics 365 Customer Voice vs. Zipline

A side-by-side comparison based on G2 review data.

MetricMicrosoft Dynamics 365 Customer Voice

by Microsoft

Zipline

by Zipline

Overall rating4.34.8
Review count25150
Ease of use9.09.5
Ease of setup9.19.3
Quality of support9.29.7
Meets requirements8.99.2
NPS54.54545587.919463
Small Business36.0%2.7%
Mid-Market32.0%23.6%
Enterprise32.0%73.6%
Total page views881,009
Total LLM citations934,390

Microsoft Dynamics 365 Customer Voice

Capture, analyze, and act on customer and employee feedback with a simple-yet-powerful enterprise survey solution.

Pros

  • Integrations

Zipline

Zipline is an Intelligent Frontline Operating System that continuously optimizes performance across multi-location businesses by empowering teams with better context, clearer priorities, and the knowledge to act. Trusted by more than 150 leading global brands including Sephora, The Fresh Market, and American Eagle Outfitters, Zipline brings communications, tasks, knowledge, learning, and performance insights together in one trusted system.

Pros

  • Communication
  • Ease of Use
  • Features
  • Organization
  • Customer Support
  • Community Engagement