G2 Vendor Directory

Microsoft Dynamics 365 Customer Voice vs. Matter

A side-by-side comparison based on G2 review data.

MetricMicrosoft Dynamics 365 Customer Voice

by Microsoft

Matter

by Matter

Overall rating4.34.7
Review count251,190
Ease of use9.09.5
Ease of setup9.19.5
Quality of support9.29.5
Meets requirements8.99.4
NPS54.54545577.085088
Small Business36.0%49.3%
Mid-Market32.0%36.8%
Enterprise32.0%14.0%
Total page views88658
Total LLM citations934,861

Microsoft Dynamics 365 Customer Voice

Capture, analyze, and act on customer and employee feedback with a simple-yet-powerful enterprise survey solution.

Pros

  • Integrations

Matter

Bring employee recognition, rewards, surveys, and more directly into Slack or Microsoft Teams! šŸ’œ Trusted by 4,700+ companies, including Sephora, Petco, Shell, Bolt, Jiffy Lube, Siemens, Carrier, True Classic, Microsoft, Sotheby's, and many more! āœ… Free 14-Day Trial: Full access to all features, no credit card required āœ… 2-Minute Setup: Start building culture instantly āœ… Free Forever Plan: Keep core kudos recognition features at no cost Matter helps you build culture, boost engagement, and create happier teams, all where work happens.

Pros

  • Recognition
  • Appreciation
  • Peer Recognition
  • Employee Recognition
  • Helpful
  • Ease of Use