G2 Vendor Directory

Microsoft Dynamics 365 Customer Voice vs. Lattice

A side-by-side comparison based on G2 review data.

MetricMicrosoft Dynamics 365 Customer Voice

by Microsoft

Lattice

by Lattice

Overall rating4.34.6
Review count254,161
Ease of use9.09.4
Ease of setup9.19.1
Quality of support9.29.4
Meets requirements8.99.4
NPS54.54545579.034276
Small Business36.0%13.3%
Mid-Market32.0%74.7%
Enterprise32.0%12.0%
Total page views883,755
Total LLM citations9332,685

Microsoft Dynamics 365 Customer Voice

Capture, analyze, and act on customer and employee feedback with a simple-yet-powerful enterprise survey solution.

Pros

  • Integrations

Lattice

Lattice is a comprehensive People + AI platform designed to enhance performance and people management by seamlessly integrating these functions into the daily workflow of organizations. This innovative solution leverages artificial intelligence to create a cohesive system that connects various elements such as employee goals, performance metrics, engagement levels, growth opportunities, and compensation structures. By transforming insights into actionable strategies, Lattice enables organizations to foster a culture of continuous improvement and accountability.

Pros

  • Ease of Use
  • Helpful
  • 1:1 Management
  • Goal Setting
  • Customer Support
  • 1:1 Meetings