G2 Vendor Directory

Microsoft Clarity vs. Fullview

A side-by-side comparison based on G2 review data.

MetricMicrosoft Clarity

by Microsoft

Fullview

by Fullview

Overall rating4.54.7
Review count5516
Ease of use9.39.4
Ease of setup9.69.2
Quality of support8.28.9
Meets requirements9.09.7
NPS72.72727387.5
Small Business64.8%28.6%
Mid-Market25.9%57.1%
Enterprise9.3%14.3%
Total page views1,05887
Total LLM citations7,453227

Microsoft Clarity

Clarity is a free, easy-to-use tool that captures how real people actually use your site. Setup is easy, and you'll start getting data in minutes. With advanced heatmaps, session recordings, and powerful user insights you will be able to get a deep understanding of user behavior on your website or mobile app. Experience a game-changing addition of Copilot in Microsoft Clarity. This cutting-edge artificial intelligence feature generates key session takeaways in natural language, saving you time and boosting productivity.

Pros

  • Recording
  • Session Recordings
  • Insights
  • Ease of Use
  • User Behavior Tracking
  • Usability

Fullview

Fullview is a cobrowsing and session replay platform built for customer support teams. Support agents get instant visual context on every ticket, so they can stop asking customers to explain what they see and start seeing it themselves. The platform brings together two tools support teams actually need: Cobrowsing - Join a customer's browser session in one click directly from your helpdesk. See their screen, share yours, take control when needed. No downloads, meeting links, or codes required from the customer. Session replays - Watch back exactly what customers did before filing a ticket.

Pros

  • Easy Setup
  • Session Replay
  • Setup Ease
  • Customer Engagement