G2 Vendor Directory

Microsoft Clarity vs. Fullstory

A side-by-side comparison based on G2 review data.

MetricMicrosoft Clarity

by Microsoft

Fullstory

by Fullstory

Overall rating4.54.5
Review count551,052
Ease of use9.38.5
Ease of setup9.68.6
Quality of support8.29.1
Meets requirements9.08.9
NPS72.72727370.667957
Small Business64.8%37.8%
Mid-Market25.9%43.9%
Enterprise9.3%18.3%
Total page views1,0583,734
Total LLM citations7,45323,312

Microsoft Clarity

Clarity is a free, easy-to-use tool that captures how real people actually use your site. Setup is easy, and you'll start getting data in minutes. With advanced heatmaps, session recordings, and powerful user insights you will be able to get a deep understanding of user behavior on your website or mobile app. Experience a game-changing addition of Copilot in Microsoft Clarity. This cutting-edge artificial intelligence feature generates key session takeaways in natural language, saving you time and boosting productivity.

Pros

  • Recording
  • Session Recordings
  • Insights
  • Ease of Use
  • User Behavior Tracking
  • Usability

Fullstory

Fullstory is a behavioral data and analytics platform that helps technology leaders and digital experience teams understand their digital story so they can drive better digital experiences. Customer-centric enterprises rely on Fullstory to uncover and eliminate the friction buried between clicks and across workflows, turning frustrated visitors and employees into unwavering advocates.

Pros

  • Ease of Use
  • Insights
  • Customer Support
  • Helpful
  • Data Analytics
  • Session Replay