G2 Vendor Directory

Microsoft Forms vs. SurveyMonkey

A side-by-side comparison based on G2 review data.

MetricMicrosoft Forms

by Microsoft

SurveyMonkey

by SurveyMonkey

Overall rating4.44.4
Review count47624,043
Ease of use9.39.3
Ease of setup9.49.1
Quality of support8.98.8
Meets requirements9.09.1
NPS66.23376658.566124
Small Business19.1%36.8%
Mid-Market43.3%34.3%
Enterprise37.6%28.9%
Total page views7598,375
Total LLM citations4,51620,551

Microsoft Forms

Microsoft Forms is a, cloud-based application that enables users to create custom surveys, quizzes, polls, and questionnaires with ease. Integrated within the Microsoft 365 suite, it allows for seamless data collection and analysis, making it an ideal tool for educational institutions, businesses, and individual users. With its user-friendly interface, Microsoft Forms simplifies the process of gathering feedback, assessing knowledge, and organizing events.

Pros

  • Ease of Use
  • Ease of Creation
  • Intuitive
  • Integrations
  • Helpful
  • Simple

SurveyMonkey

SurveyMonkey is the world’s most popular platform for surveys and forms, built for business and loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-assisted technology, it’s like having a team of expert researchers right at your fingertips.

Pros

  • Ease of Use
  • Ease of Creation
  • Intuitive
  • Simple
  • Helpful
  • Easy Setup