Microsoft Entra External ID vs. SAP Customer Identity and Access Management
A side-by-side comparison based on G2 review data.
| Metric | Microsoft Entra External ID | SAP Customer Identity and Access Management |
|---|---|---|
| Overall rating | 4.2 | 4.1 |
| Review count | 27 | 30 |
| Ease of use | 8.3 | 8.6 |
| Ease of setup | 8.7 | 7.3 |
| Quality of support | 8.4 | 8.7 |
| Meets requirements | 8.9 | 8.7 |
| NPS | 40 | 37.931034 |
| Small Business | 40.7% | 20.0% |
| Mid-Market | 37.0% | 33.3% |
| Enterprise | 22.2% | 46.7% |
| Total page views | 194 | 178 |
| Total LLM citations | 459 | 188 |
Microsoft Entra External ID
Secure and manage customer and partner identities beyond your organization.
SAP Customer Identity and Access Management
SAP CIAM for B2C is about creating relationships built on trust, security, and compliance. For the consumer, they receive an exceptional user experience, from frictionless authentication, engagement, and personalisation across every touchpoint, channel, and brand. For your business, leverage the unified customer identity to be used across your business, both front office and back office. Increase profitability and growth, at scale.
- Customer Support
- Helpful
- Ease of Use
- Learning
- Tools
- Security Protection