G2 Vendor Directory

Microsoft Entra External ID vs. Salesforce Platform

A side-by-side comparison based on G2 review data.

MetricMicrosoft Entra External ID

by Microsoft

Salesforce Platform

by Salesforce

Overall rating4.24.5
Review count274,647
Ease of use8.38.7
Ease of setup8.78.5
Quality of support8.48.7
Meets requirements8.99.1
NPS4064.008274
Small Business40.7%20.3%
Mid-Market37.0%44.6%
Enterprise22.2%35.1%
Total page views1949,346
Total LLM citations45917,674

Microsoft Entra External ID

Secure and manage customer and partner identities beyond your organization.

Pros

    Salesforce Platform

    The Salesforce Platform helps IT and security teams innovate fast, deploy securely, and protect their data. With our development and security tools built into the entire agent and app lifecycle on Salesforce, organizations can dive into AI innovation without compromising on security and compliance. And by building on Salesforce, development teams get a head start on AI projects by using the apps, workflows, data streams, and agents they've already built. Developers can develop agents and apps quickly, securely, and reliably, and IT can customize and extend Salesforce across the enterprise.

    Pros

    • Ease of Use
    • Features
    • Customization
    • Customizability
    • Customization Options
    • Integrations