Microsoft Dynamics 365 Connector vs. Tenfold
A side-by-side comparison based on G2 review data.
| Metric | Microsoft Dynamics 365 Connector | Tenfold |
|---|---|---|
| Overall rating | 4.2 | 4.5 |
| Review count | 24 | 172 |
| Ease of use | 8.7 | 9.4 |
| Ease of setup | 8.6 | 9.2 |
| Quality of support | 8.6 | 9.1 |
| Meets requirements | 8.8 | 9.0 |
| NPS | 41.666667 | 68.263473 |
| Small Business | 37.5% | 27.9% |
| Mid-Market | 29.2% | 41.9% |
| Enterprise | 33.3% | 30.2% |
| Total page views | 25 | 45 |
| Total LLM citations | 43 | 132 |
Microsoft Dynamics 365 Connector
The Dynamics Connector for PureCloud is the out-of-the-box solution to integrate all the PureCloud channels inside Microsoft Dynamics using the PureCloud Embeddable Framework. This solution allows having PureCloud embedded inside Dynamics so always visible and accessible whatever interaction is managed by the agent.
Tenfold
Tenfold’s next-generation SaaS CTI solution lets you easily integrate your existing telephony platforms with your CRM. With Tenfold, you can enable complete data capture by auto-logging of calls to your CRM; uplevel your customer experience with an agent screen pop that immediately IDs the customer and surfaces the relevant context; and compress agent workflows to drive additional productivity.
- Integrations
- Tools
- Accuracy of Information
- Salesforce Integration
- Call Management
- User Interface