G2 Vendor Directory

Microsoft 365 F1 vs. TeamViewer Frontline

A side-by-side comparison based on G2 review data.

MetricMicrosoft 365 F1

by Microsoft

TeamViewer Frontline

by TeamViewer

Overall rating4.44.3
Review count2662
Ease of use8.99.0
Ease of setup9.48.1
Quality of support8.99.0
Meets requirements9.28.9
NPS6051.666667
Small Business38.5%48.4%
Mid-Market38.5%33.9%
Enterprise23.1%17.7%
Total page views68117
Total LLM citations273491

Microsoft 365 F1

Microsoft 365 F1 is a subscription plan specifically designed to empower frontline workers—employees who are the first to engage with customers and spend the majority of their time away from traditional office environments. This plan provides essential tools and services to enhance productivity, communication, and security for these workers. Key Features and Functionality: - Web and Mobile Office Apps: Access to read-only versions of Word, Excel, PowerPoint, and OneNote on web and mobile platforms, enabling workers to view and consume content on the go.

Pros

  • Ease of Use
  • Communication
  • Cost Efficiency
  • Mobile Accessibility
  • Easy Access
  • Team Collaboration

TeamViewer Frontline

TeamViewer Frontline is the industrial AR-powered connected worker platform that connects frontline teams and information for smarter, more efficient operations along the industrial value chain. It standardizes and simplifies complex enterprise data—from integrated backend systems like WMS, PLM, or ERP to unstructured sources like Excel or PDFs—into actionable digital workflows. Delivered on smart glasses, wearables, or mobile devices, workers receive clear step-by-step guidance and instant access to expert knowledge—accelerating task execution, reducing downtime, and eliminating errors.

Pros

  • Ease of Use
  • Augmented Reality
  • Helpful
  • Cost Efficiency
  • Productivity Improvement
  • Connectivity