G2 Vendor Directory

Microsoft 365 F1 vs. Knowby

A side-by-side comparison based on G2 review data.

MetricMicrosoft 365 F1

by Microsoft

Knowby

by Knowby

Overall rating4.44.7
Review count2622
Ease of use8.99.2
Ease of setup9.49.4
Quality of support8.99.4
Meets requirements9.29.0
NPS6086.363636
Small Business38.5%72.7%
Mid-Market38.5%13.6%
Enterprise23.1%13.6%
Total page views68234
Total LLM citations273160

Microsoft 365 F1

Microsoft 365 F1 is a subscription plan specifically designed to empower frontline workers—employees who are the first to engage with customers and spend the majority of their time away from traditional office environments. This plan provides essential tools and services to enhance productivity, communication, and security for these workers. Key Features and Functionality: - Web and Mobile Office Apps: Access to read-only versions of Word, Excel, PowerPoint, and OneNote on web and mobile platforms, enabling workers to view and consume content on the go.

Pros

  • Ease of Use
  • Communication
  • Cost Efficiency
  • Mobile Accessibility
  • Easy Access
  • Team Collaboration

Knowby

Capture Any Process. Guide Every Worker. Create and Share Any On-Screen or Manual Workflow by QR Code, Link or Embed in Minutes. Full Access Free 30-Day Trial with No Card. Auto-Translate 140+ languages. Minimise Downtime, Speed Up Onboarding and Keep SOPs and Work Instructions up to date. Particularly beneficial for training, onboarding, and everyday operational tasks, enabling teams to transform complex processes into easily digestible instructions.

Pros

  • Ease of Use
  • Instruction Creation
  • Ease of Understanding
  • Ease of Creation
  • Easy Creation
  • Easy Access