G2 Vendor Directory

Micro Focus Service Manager (formerly HP Service Manager) vs. ThinPrint

A side-by-side comparison based on G2 review data.

MetricMicro Focus Service Manager (formerly HP Service Manager)

by OpenText

ThinPrint

by ThinPrint

Overall rating4.04.6
Review count2118
Ease of use8.68.9
Ease of setup6.27.9
Quality of support8.18.9
Meets requirements7.59.5
NPS14.28571472.222222
Small Business15.0%11.1%
Mid-Market35.0%61.1%
Enterprise50.0%27.8%
Total page views83134
Total LLM citations18251

Micro Focus Service Manager (formerly HP Service Manager)

HP Service Anywhere and Service Manager service desk software handle change and incident management.

Pros

    ThinPrint

    ThinPrint technology is based upon more than a decade of experience and has proven itself with tens of thousands of companies – regardless of their sector, size, region, or even their existing IT infrastructure. ThinPrint significantly eases the strain on the IT department and considerably increases performance, optimally supports printing, and enables lucrative cost savings in any environment.

    Pros

    • Ease of Use
    • Reliability
    • Customer Support
    • Printing Management
    • Printer Management
    • Efficiency