Micro Focus Service Manager (formerly HP Service Manager) vs. ScrewDrivers
A side-by-side comparison based on G2 review data.
| Metric | Micro Focus Service Manager (formerly HP Service Manager) | ScrewDrivers |
|---|---|---|
| Overall rating | 4.0 | 4.7 |
| Review count | 21 | 49 |
| Ease of use | 8.6 | 9.5 |
| Ease of setup | 6.2 | 9.3 |
| Quality of support | 8.1 | 9.5 |
| Meets requirements | 7.5 | 9.6 |
| NPS | 14.285714 | 81.632653 |
| Small Business | 15.0% | 29.8% |
| Mid-Market | 35.0% | 44.7% |
| Enterprise | 50.0% | 25.5% |
| Total page views | 83 | 148 |
| Total LLM citations | 18 | 188 |
Micro Focus Service Manager (formerly HP Service Manager)
HP Service Anywhere and Service Manager service desk software handle change and incident management.
ScrewDrivers
In today’s complex enterprise, one-size-fits-all print management is a myth. ScrewDrivers® is the industry’s only Hybrid Print Architecture (HPA) solution, providing a single, cohesive platform that delivers adaptive, unified control across the hybrid enterprise. At its core, ScrewDrivers® unifies every print workflow—centralized, direct IP, and cloud—into a single, secure infrastructure. The platform consists of three strategic pillars: Fortified Print Servers: Tricerat reduces the attack surface by consolidating legacy print servers into an efficient fleet of fortified print servers.
- Ease of Use
- Easy Management
- Easy Setup
- Customer Support
- Easy Printing
- Installation Ease