G2 Vendor Directory

Micro Focus Service Manager (formerly HP Service Manager) vs. PrinterLogic

A side-by-side comparison based on G2 review data.

MetricMicro Focus Service Manager (formerly HP Service Manager)

by OpenText

PrinterLogic

by Vasion

Overall rating4.04.6
Review count21412
Ease of use8.69.4
Ease of setup6.29.3
Quality of support8.19.3
Meets requirements7.59.4
NPS14.28571479.217604
Small Business15.0%8.5%
Mid-Market35.0%51.0%
Enterprise50.0%40.5%
Total page views831,555
Total LLM citations181,170

Micro Focus Service Manager (formerly HP Service Manager)

HP Service Anywhere and Service Manager service desk software handle change and incident management.

Pros

    PrinterLogic

    PrinterLogic is a serverless print management solution built for IT teams tired of fragile print servers, messy GPOs, and help desk tickets that never stop. Using PrinterLogic, you can replace legacy infrastructure with centrally managed Direct IP printing, delivering smarter, faster, and more secure printing across your organization without a single server in the stack. Why PrinterLogic: Eliminate Print Servers for Good: Direct IP printing removes every single point of failure. No crashes, no spooler vulnerabilities, no costly hardware to maintain.

    Pros

    • Ease of Use
    • Easy Setup
    • Customer Support
    • Features
    • Centralized Management
    • Easy Management