G2 Vendor Directory

Micro Focus Service Manager (formerly HP Service Manager) vs. Pharos Cloud

A side-by-side comparison based on G2 review data.

MetricMicro Focus Service Manager (formerly HP Service Manager)

by OpenText

Pharos Cloud

by Pharos Systems International

Overall rating4.04.1
Review count2126
Ease of use8.68.6
Ease of setup6.28.3
Quality of support8.18.7
Meets requirements7.58.6
NPS14.28571426.923077
Small Business15.0%23.1%
Mid-Market35.0%23.1%
Enterprise50.0%53.8%
Total page views83340
Total LLM citations18772

Micro Focus Service Manager (formerly HP Service Manager)

HP Service Anywhere and Service Manager service desk software handle change and incident management.

Pros

    Pharos Cloud

    Pharos Cloud is a secure, cloud-native print management platform designed to assist enterprises in optimizing their printing operations. This innovative solution aims to reduce costs, eliminate the need for traditional print servers, and simplify IT management processes. By leveraging the cloud, Pharos Cloud enables organizations to manage their printing needs efficiently, regardless of location or device. Targeted primarily at medium to large enterprises, Pharos Cloud caters to organizations that require a robust and scalable printing solution.

    Pros

    • Cloud-Based Services
    • Implementation Ease
    • Ease of Configuration
    • Ease of Use
    • Environmental Sustainability
    • Remote Access