G2 Vendor Directory

Micro Focus Service Manager (formerly HP Service Manager) vs. PaperCut

A side-by-side comparison based on G2 review data.

MetricMicro Focus Service Manager (formerly HP Service Manager)

by OpenText

PaperCut

by PaperCut Software Pty Ltd

Overall rating4.04.5
Review count21543
Ease of use8.69.1
Ease of setup6.28.8
Quality of support8.19.0
Meets requirements7.59.2
NPS14.28571466.666667
Small Business15.0%23.2%
Mid-Market35.0%55.6%
Enterprise50.0%21.2%
Total page views832,427
Total LLM citations187,781

Micro Focus Service Manager (formerly HP Service Manager)

HP Service Anywhere and Service Manager service desk software handle change and incident management.

Pros

    PaperCut

    PaperCut Software is a type of print management software solution designed to help users optimize their printing processes while minimizing waste and costs. With over two decades of experience, PaperCut addresses the common challenge of excessive paper waste in various printing environments. It serves a diverse user base of more than 200 million individuals across 195 countries, including over 100,000 organizations, establishing itself as a leader in promoting sustainable printing practices.

    Pros

    • Ease of Use
    • Printing Management
    • Waste Reduction
    • Easy Setup
    • User Interface
    • Features