G2 Vendor Directory

Micro Focus Service Manager (formerly HP Service Manager) vs. MyQ

A side-by-side comparison based on G2 review data.

MetricMicro Focus Service Manager (formerly HP Service Manager)

by OpenText

MyQ

by MyQ

Overall rating4.04.7
Review count21127
Ease of use8.69.3
Ease of setup6.29.0
Quality of support8.19.4
Meets requirements7.59.3
NPS14.28571482.644628
Small Business15.0%20.6%
Mid-Market35.0%65.9%
Enterprise50.0%13.5%
Total page views83853
Total LLM citations183,301

Micro Focus Service Manager (formerly HP Service Manager)

HP Service Anywhere and Service Manager service desk software handle change and incident management.

Pros

    MyQ

    MyQ develops print management solutions offering secure, user-friendly experience across two product lines. MyQ X is a robust, feature-rich solution for small to enterprise organizations in three editions: Smart, Enterprise, and Ultimate. MyQ Roger is a public cloud-based solution designed for cloud-first environment supporting hybrid and remote workplaces. MyQ saves time with personalized print solutions by improving efficiency, secure document digitization, and giving organizations full control over their print environments.

    Pros

    • Ease of Use
    • Features
    • User Interface
    • Easy Setup
    • Efficiency Improvement
    • Security