G2 Vendor Directory

Micro Focus Service Manager (formerly HP Service Manager) vs. LRS Output Management

A side-by-side comparison based on G2 review data.

MetricMicro Focus Service Manager (formerly HP Service Manager)

by OpenText

LRS Output Management

by LRS

Overall rating4.04.4
Review count2164
Ease of use8.68.6
Ease of setup6.27.3
Quality of support8.19.0
Meets requirements7.59.2
NPS14.28571465.625
Small Business15.0%1.6%
Mid-Market35.0%10.9%
Enterprise50.0%87.5%
Total page views83199
Total LLM citations18686

Micro Focus Service Manager (formerly HP Service Manager)

HP Service Anywhere and Service Manager service desk software handle change and incident management.

Pros

    LRS Output Management

    LRS is a global technology leader with multiple business divisions including a special focus on Enterprise Output Management (EOM) software and services. For over four decades, LRS output management software has provided reliable, secure delivery of critical documents to ensure business process continuity in the world’s largest organizations. Thousands of customers spanning six continents and nearly every industry sector have entrusted their most important documents to our proven solutions.

    Pros