G2 Vendor Directory

Micro Focus Service Manager (formerly HP Service Manager) vs. ezeep

A side-by-side comparison based on G2 review data.

MetricMicro Focus Service Manager (formerly HP Service Manager)

by OpenText

ezeep

by ezeep

Overall rating4.04.4
Review count2153
Ease of use8.68.9
Ease of setup6.28.1
Quality of support8.19.3
Meets requirements7.58.9
NPS14.28571467.924528
Small Business15.0%66.7%
Mid-Market35.0%27.5%
Enterprise50.0%5.9%
Total page views83336
Total LLM citations18974

Micro Focus Service Manager (formerly HP Service Manager)

HP Service Anywhere and Service Manager service desk software handle change and incident management.

Pros

    ezeep

    Printing You Don't Have to Think About: ezeep keeps critical print workflows running seamlessly across enterprises, coworking spaces, schools, logistics operations and beyond. Secure, low-maintenance and cost-efficient, without the usual IT headaches. ezeep: Cloud Printing That Just Works: Labels, invoices, contracts and marketing materials. Print is still how the physical and digital worlds connect. And when it works, nobody notices. That's exactly the point. Our cloud-based print management platform requires no print servers, no VPNs and no drivers.

    Pros

    • Customer Support
    • Ease of Use
    • Easy Setup
    • Printing Management
    • Efficiency
    • Reliability