G2 Vendor Directory

Micro Focus Service Manager (formerly HP Service Manager) vs. uniFLOW

A side-by-side comparison based on G2 review data.

MetricMicro Focus Service Manager (formerly HP Service Manager)

by OpenText

uniFLOW

by Canon

Overall rating4.04.1
Review count2145
Ease of use8.68.8
Ease of setup6.27.3
Quality of support8.18.5
Meets requirements7.58.7
NPS14.28571440.47619
Small Business15.0%28.9%
Mid-Market35.0%44.4%
Enterprise50.0%26.7%
Total page views83195
Total LLM citations18530

Micro Focus Service Manager (formerly HP Service Manager)

HP Service Anywhere and Service Manager service desk software handle change and incident management.

Pros

    uniFLOW

    uniFLOW is a comprehensive print and document management solution designed to streamline printing, scanning, and device management within organizations. Its modular architecture allows businesses to tailor the system to their specific needs, enhancing productivity and reducing operational costs. Key Features and Functionality: - Secure Printing: Ensures that documents are only released upon user authentication, safeguarding sensitive information. - Mobile Printing: Supports printing from various mobile devices, providing flexibility for users working remotely or on the go.

    Pros

    • Printing Management
    • Secure Printing
    • Waste Reduction
    • Easy Setup
    • Easy Management
    • Remote Access