MessageDesk vs. HighLevel
A side-by-side comparison based on G2 review data.
| Metric | MessageDesk | HighLevel |
|---|---|---|
| Overall rating | 4.6 | 4.6 |
| Review count | 35 | 654 |
| Ease of use | 9.1 | 8.1 |
| Ease of setup | 8.6 | 7.7 |
| Quality of support | 9.9 | 8.4 |
| Meets requirements | 9.2 | 8.9 |
| NPS | 74.285714 | 76.175549 |
| Small Business | 79.4% | 94.6% |
| Mid-Market | 17.6% | 4.5% |
| Enterprise | 2.9% | 0.9% |
| Total page views | 224 | 10,121 |
| Total LLM citations | 1,547 | 139,405 |
MessageDesk
MessageDesk is a web-based business text messaging and shared SMS inbox platform that enables organizations to send and receive SMS/MMS from existing landline or VoIP phone numbers through a multi-user interface. MessageDesk is designed for mid-sized and larger teams that want a centralized way to handle texting without moving their primary phone numbers to a new carrier. MessageDesk supports U.S. and Canadian 10-digit numbers and can connect with all major VoIP providers and messaging services like Twilio, while allowing voice calls to remain with the current provider.
- Ease of Use
- Easy Communication
- Automation
- Communication
- Customer Support
- Text Messaging
HighLevel
HighLevel is an all-in-one Sales & Marketing CRM currently powering hundreds of thousands of businesses worldwide. Functionality includes CRM, Email, 2-way SMS, Consolidated SMS/Messenger/Instagram DM/Whatsapp/GMB Chat, Outbound Calling, Call Tracking, Call Recording, Power Dialer, Form Builder, Survey Builder, Funnel Builder, Website Builder, Online Scheduling, Workflow Automation, Social Media Scheduling, Proposals, Estimates, Invoicing, Reporting, Webhooks, and more!
- Features
- Helpful
- Customer Support
- Feature Richness
- Automation
- Ease of Use