G2 Vendor Directory

Merchant RMS vs. iVend Retail

A side-by-side comparison based on G2 review data.

MetricMerchant RMS

by Merchant Applications

iVend Retail

by CitiXsys

Overall rating3.34.7
Review count1111
Ease of use6.59.4
Ease of setup8.68.8
Quality of support6.58.3
Meets requirements8.09.7
NPS081.818182
Small Business45.5%18.2%
Mid-Market36.4%63.6%
Enterprise18.2%18.2%
Total page views18130
Total LLM citations11,365

Merchant RMS

Merchant RMS is a store management system including POS, purchasing, inventory control, CRM and integrated communications for multi store environments.

Pros

    iVend Retail

    iVend Retail by CitiXsys is an integrated Point of sale software application delivered on cloud. Our SaaS platform empowers retailers to provide exceptional customer experiences throughout the entire shopper journey. iVend Retail includes complete infrastructure and application management solutions for head-office, backoffice and customer-facing operations with software modules for point of sale (POS), mobile POS, customer loyalty, retail reporting and analytics with out-of-the-box integrations to Magento Commerce, Shopify, Sage 300cloud and X3, Microsoft Dynamics 365 Business Central, SAP

    Pros

    • Integrations
    • Time Efficiency
    • Features
    • Reliability
    • Cloud-Based POS