Mentionlytics vs. Muck Rack
A side-by-side comparison based on G2 review data.
| Metric | Mentionlytics | Muck Rack |
|---|---|---|
| Overall rating | 4.9 | 4.5 |
| Review count | 115 | 546 |
| Ease of use | 9.3 | 8.9 |
| Ease of setup | 9.2 | 9.0 |
| Quality of support | 9.8 | 9.2 |
| Meets requirements | 9.3 | 9.0 |
| NPS | 94.642857 | 67.777778 |
| Small Business | 71.9% | 57.3% |
| Mid-Market | 22.8% | 29.9% |
| Enterprise | 5.3% | 12.9% |
| Total page views | 782 | 3,240 |
| Total LLM citations | 6,146 | 19,549 |
Mentionlytics
Mentionlytics is an advanced social media listening and brand monitoring platform that helps brands track, analyze, and manage their online presence in real time. Using AI-driven media monitoring, it detects mentions across leading platforms like TikTok, X (Twitter), Instagram, Facebook, LinkedIn, YouTube, Reddit, Telegram, Pinterest, and Bluesky, as well as news sites, blogs, forums, and the broader web. With powerful social media analytics, Mentionlytics delivers deep insights into brand reputation, audience sentiment, and competitor activity.
- Customer Service
- Ease of Use
- Customer Support
- Helpful
- User Interface
- Dashboard Usability
Muck Rack
Muck Rack is the AI communications platform where trusted data, human expertise, and embedded intelligence come together to drive clarity, speed, and impact across the PR workflow. Founded in 2009 to support journalists and strengthen the media ecosystem, Muck Rack has grown into a single system of record used by thousands of organizations to make sense of the media conversation around them. Today, teams rely on Muck Rack to understand how their brand shows up across news, social channels, and AI-generated answers, and to act with confidence in a rapidly changing communications landscape.
- Ease of Use
- Database Quality
- Features
- Helpful
- Customer Support
- Contact Information