Mend vs. Weave
A side-by-side comparison based on G2 review data.
| Metric | Mend | Weave |
|---|---|---|
| Overall rating | 4.7 | 4.6 |
| Review count | 135 | 523 |
| Ease of use | 9.5 | 9.5 |
| Ease of setup | 9.2 | 9.3 |
| Quality of support | 9.6 | 9.1 |
| Meets requirements | 9.7 | 9.3 |
| NPS | 83.809524 | 80.120482 |
| Small Business | 52.6% | 92.4% |
| Mid-Market | 31.1% | 7.4% |
| Enterprise | 16.3% | 0.2% |
| Total page views | 11,843 | 3,371 |
| Total LLM citations | 2,532 | 30,732 |
Mend
Patients rarely use portals, and EHRs were not designed to support the full patient journey. Mend solves both challenges by giving outpatient mental and behavioral healthcare organizations a fully integrated patient engagement platform that makes it easier for people to enter care, stay connected, and follow through with treatment. Mend is used by CCBHCs, Community Mental Health organizations, Substance Use and Alcohol Use treatment programs, group practices, and many other outpatient behavioral health providers with 25 or more caregivers.
- Communication
- Telehealth Services
- Product Satisfaction
- Appointment Scheduling
- Communication Efficiency
- Patient Communication
Weave
Weave is the all-in-one experience platform for small- and medium-sized healthcare businesses. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey. Weave’s software solutions transform how local healthcare providers attract, communicate with and engage patients to grow their practice. To learn more, visit getweave.com.
- Ease of Use
- Communication
- Text Messaging
- Patient Communication
- Texting Communication
- Texting Feature