Mend vs. Steer Health
A side-by-side comparison based on G2 review data.
| Metric | Mend | Steer Health |
|---|---|---|
| Overall rating | 4.7 | 4.7 |
| Review count | 135 | 21 |
| Ease of use | 9.5 | 9.2 |
| Ease of setup | 9.2 | 9.5 |
| Quality of support | 9.6 | 9.9 |
| Meets requirements | 9.7 | 9.7 |
| NPS | 83.809524 | 85 |
| Small Business | 52.6% | 38.1% |
| Mid-Market | 31.1% | 33.3% |
| Enterprise | 16.3% | 28.6% |
| Total page views | 11,843 | 588 |
| Total LLM citations | 2,532 | 288 |
Mend
Patients rarely use portals, and EHRs were not designed to support the full patient journey. Mend solves both challenges by giving outpatient mental and behavioral healthcare organizations a fully integrated patient engagement platform that makes it easier for people to enter care, stay connected, and follow through with treatment. Mend is used by CCBHCs, Community Mental Health organizations, Substance Use and Alcohol Use treatment programs, group practices, and many other outpatient behavioral health providers with 25 or more caregivers.
- Communication
- Telehealth Services
- Product Satisfaction
- Appointment Scheduling
- Communication Efficiency
- Patient Communication
Steer Health
Steer Health is the AI Patient Capture Engine for healthcare, an AI powered platform that unifies AI Voice, Web Chat, Scheduling, and Workflow Automation into one system so hospitals, medical groups, and specialty practices capture every patient interaction instead of losing it across disconnected tools. The platform is built around three products.
- Integrations
- System Integration
- Communication
- Helpful
- Customer Support
- Easy Integrations