Mend vs. Solutionreach
A side-by-side comparison based on G2 review data.
| Metric | Mend | Solutionreach |
|---|---|---|
| Overall rating | 4.7 | 4.3 |
| Review count | 135 | 169 |
| Ease of use | 9.5 | 8.9 |
| Ease of setup | 9.2 | 8.4 |
| Quality of support | 9.6 | 8.6 |
| Meets requirements | 9.7 | 8.9 |
| NPS | 83.809524 | 59.88024 |
| Small Business | 52.6% | 88.2% |
| Mid-Market | 31.1% | 9.5% |
| Enterprise | 16.3% | 2.4% |
| Total page views | 11,843 | 580 |
| Total LLM citations | 2,532 | 4,107 |
Mend
Patients rarely use portals, and EHRs were not designed to support the full patient journey. Mend solves both challenges by giving outpatient mental and behavioral healthcare organizations a fully integrated patient engagement platform that makes it easier for people to enter care, stay connected, and follow through with treatment. Mend is used by CCBHCs, Community Mental Health organizations, Substance Use and Alcohol Use treatment programs, group practices, and many other outpatient behavioral health providers with 25 or more caregivers.
- Communication
- Telehealth Services
- Product Satisfaction
- Appointment Scheduling
- Communication Efficiency
- Patient Communication
Solutionreach
Accelerate your revenue cycle with a unified, customizable patient messaging solution that streamlines the patient journey from first appointment to final payment. Solutionreach is the easy-to-use communications solution that helps build personalized patient relationships, improves care outcomes, optimizes staff time, and drives revenue We transform your patient communications while integrating seamlessly into existing operations.
- Appointment Scheduling
- Patient Communication
- Customer Support
- Scheduling
- Patient Care
- Online Appointments