G2 Vendor Directory

Mend vs. Relatient

A side-by-side comparison based on G2 review data.

MetricMend

by Mendfamily

Relatient

by Relatient

Overall rating4.74.8
Review count13527
Ease of use9.59.6
Ease of setup9.29.3
Quality of support9.69.3
Meets requirements9.79.6
NPS83.80952492.307692
Small Business52.6%51.9%
Mid-Market31.1%40.7%
Enterprise16.3%7.4%
Total page views11,843201
Total LLM citations2,532711

Mend

Patients rarely use portals, and EHRs were not designed to support the full patient journey. Mend solves both challenges by giving outpatient mental and behavioral healthcare organizations a fully integrated patient engagement platform that makes it easier for people to enter care, stay connected, and follow through with treatment. Mend is used by CCBHCs, Community Mental Health organizations, Substance Use and Alcohol Use treatment programs, group practices, and many other outpatient behavioral health providers with 25 or more caregivers.

Pros

  • Communication
  • Telehealth Services
  • Product Satisfaction
  • Appointment Scheduling
  • Communication Efficiency
  • Patient Communication

Relatient

At Relatient, we believe that the key to better health is better access. Better access lies at the intersection of scheduling and communication. Our Dash® platform combines best in KLAS patient self-scheduling and centralized scheduling with modern two-way patient communication tools to provide better access for patients, better utilization for providers, and better outcomes for all. For more information or to schedule a demo, visit www.relatient.com.

Pros