G2 Vendor Directory

Mend vs. Prompt Health

A side-by-side comparison based on G2 review data.

MetricMend

by Mendfamily

Prompt Health

by Prompt Therapy Solutions

Overall rating4.74.8
Review count135147
Ease of use9.59.5
Ease of setup9.29.0
Quality of support9.69.8
Meets requirements9.79.7
NPS83.80952490.298507
Small Business52.6%41.5%
Mid-Market31.1%55.8%
Enterprise16.3%2.7%
Total page views11,8431,635
Total LLM citations2,5328,629

Mend

Patients rarely use portals, and EHRs were not designed to support the full patient journey. Mend solves both challenges by giving outpatient mental and behavioral healthcare organizations a fully integrated patient engagement platform that makes it easier for people to enter care, stay connected, and follow through with treatment. Mend is used by CCBHCs, Community Mental Health organizations, Substance Use and Alcohol Use treatment programs, group practices, and many other outpatient behavioral health providers with 25 or more caregivers.

Pros

  • Communication
  • Telehealth Services
  • Product Satisfaction
  • Appointment Scheduling
  • Communication Efficiency
  • Patient Communication

Prompt Health

Prompt is the AI-powered Electronic Medical Record (EMR) and practice management platform for physical therapy, occupational therapy, speech-language pathology, pediatric, and chiropractic practices. Most EMRs store your data. Prompt acts on it. Before the visit, in the room, and after the visit, Prompt handles the work between your decisions and pauses when your judgment matters. You stay in control. AI handles everything between. Thousands of practices have switched to Prompt and the results are proven. 15-20 more visits per provider per month. $32K in annual revenue per clinician.

Pros