Mend vs. OhMD
A side-by-side comparison based on G2 review data.
| Metric | Mend | OhMD |
|---|---|---|
| Overall rating | 4.7 | 4.8 |
| Review count | 135 | 170 |
| Ease of use | 9.5 | 9.6 |
| Ease of setup | 9.2 | 9.7 |
| Quality of support | 9.6 | 9.8 |
| Meets requirements | 9.7 | 9.5 |
| NPS | 83.809524 | 86.470588 |
| Small Business | 52.6% | 53.8% |
| Mid-Market | 31.1% | 45.0% |
| Enterprise | 16.3% | 1.2% |
| Total page views | 11,843 | 645 |
| Total LLM citations | 2,532 | 6,596 |
Mend
Patients rarely use portals, and EHRs were not designed to support the full patient journey. Mend solves both challenges by giving outpatient mental and behavioral healthcare organizations a fully integrated patient engagement platform that makes it easier for people to enter care, stay connected, and follow through with treatment. Mend is used by CCBHCs, Community Mental Health organizations, Substance Use and Alcohol Use treatment programs, group practices, and many other outpatient behavioral health providers with 25 or more caregivers.
- Communication
- Telehealth Services
- Product Satisfaction
- Appointment Scheduling
- Communication Efficiency
- Patient Communication
OhMD
OhMD is a HIPAA-compliant omni-channel patient communication platform designed to reduce high inbound call volume for physician practices. OhMD brings AI-driven and human-led conversations together across phone, text, and web in a single unified inbox, allowing practices to deflect routine calls with AI while keeping staff in control when expertise is needed.
- Communication
- Patient Communication
- Texting Feature
- Ease of Use
- Customer Communication
- Messaging Features