G2 Vendor Directory

Mend vs. NexHealth

A side-by-side comparison based on G2 review data.

MetricMend

by Mendfamily

NexHealth

by NexHealth

Overall rating4.74.8
Review count135137
Ease of use9.59.6
Ease of setup9.29.6
Quality of support9.69.8
Meets requirements9.79.5
NPS83.80952486.923077
Small Business52.6%90.4%
Mid-Market31.1%8.8%
Enterprise16.3%0.7%
Total page views11,8432,301
Total LLM citations2,53222,409

Mend

Patients rarely use portals, and EHRs were not designed to support the full patient journey. Mend solves both challenges by giving outpatient mental and behavioral healthcare organizations a fully integrated patient engagement platform that makes it easier for people to enter care, stay connected, and follow through with treatment. Mend is used by CCBHCs, Community Mental Health organizations, Substance Use and Alcohol Use treatment programs, group practices, and many other outpatient behavioral health providers with 25 or more caregivers.

Pros

  • Communication
  • Telehealth Services
  • Product Satisfaction
  • Appointment Scheduling
  • Communication Efficiency
  • Patient Communication

NexHealth

NexHealth is the patient experience platform that provides true practice automation. We help you eliminate the tedious tasks that slows your team down and keeps them tied to the front desk. Our proprietary Synchronizer technology syncs directly with your health record system in real-time, with updates appearing in seconds, not minutes or hours. This unique, reliable sync means you can actually automate every step of the patient journey from booking to payment without the errors and delays common on other platforms.

Pros

  • Ease of Use
  • Customer Support
  • Online Forms
  • Communication
  • Patient Communication
  • Time-saving