Mend vs. Minerva
A side-by-side comparison based on G2 review data.
| Metric | Mend | Minerva |
|---|---|---|
| Overall rating | 4.7 | 3.5 |
| Review count | 135 | 14 |
| Ease of use | 9.5 | 8.6 |
| Ease of setup | 9.2 | 8.3 |
| Quality of support | 9.6 | 8.3 |
| Meets requirements | 9.7 | 8.1 |
| NPS | 83.809524 | 0 |
| Small Business | 52.6% | 57.1% |
| Mid-Market | 31.1% | 21.4% |
| Enterprise | 16.3% | 21.4% |
| Total page views | 11,843 | 35 |
| Total LLM citations | 2,532 | 42 |
Mend
Patients rarely use portals, and EHRs were not designed to support the full patient journey. Mend solves both challenges by giving outpatient mental and behavioral healthcare organizations a fully integrated patient engagement platform that makes it easier for people to enter care, stay connected, and follow through with treatment. Mend is used by CCBHCs, Community Mental Health organizations, Substance Use and Alcohol Use treatment programs, group practices, and many other outpatient behavioral health providers with 25 or more caregivers.
- Communication
- Telehealth Services
- Product Satisfaction
- Appointment Scheduling
- Communication Efficiency
- Patient Communication
Minerva
MphRx’s Minerva is an enterprise-level SMART on FHIR digital healthcare platform, engineered to aggregate data from disparate IT systems to build a unified longitudinal patient health record. Minerva’s capabilities are configurable to deliver scalable digital transformation through dedicated cloud deployments. The platform is deployed in over 20 countries and manages over three-hundred million patient records. Minerva has enabled large health systems to aggregate healthcare data and orchestrate workflows across complex and diverse technology environments using a unique vendor-neutral approach.