Mend vs. InteliChart
A side-by-side comparison based on G2 review data.
| Metric | Mend | InteliChart |
|---|---|---|
| Overall rating | 4.7 | 4.4 |
| Review count | 135 | 74 |
| Ease of use | 9.5 | 8.8 |
| Ease of setup | 9.2 | 8.6 |
| Quality of support | 9.6 | 8.4 |
| Meets requirements | 9.7 | 8.7 |
| NPS | 83.809524 | 52.777778 |
| Small Business | 52.6% | 37.1% |
| Mid-Market | 31.1% | 58.6% |
| Enterprise | 16.3% | 4.3% |
| Total page views | 11,843 | 570 |
| Total LLM citations | 2,532 | 1,086 |
Mend
Patients rarely use portals, and EHRs were not designed to support the full patient journey. Mend solves both challenges by giving outpatient mental and behavioral healthcare organizations a fully integrated patient engagement platform that makes it easier for people to enter care, stay connected, and follow through with treatment. Mend is used by CCBHCs, Community Mental Health organizations, Substance Use and Alcohol Use treatment programs, group practices, and many other outpatient behavioral health providers with 25 or more caregivers.
- Communication
- Telehealth Services
- Product Satisfaction
- Appointment Scheduling
- Communication Efficiency
- Patient Communication
InteliChart
InteliChart offers an AI-powered patient engagement platform that makes healthcare easier for patients, families, and the care teams who support them. The platform unifies the entire patient journey within a single system, helping practices coordinate engagement, reduce administrative burden, and support patients and families throughout their care experience. InteliChart integrates with more than 45 EHR systems and supports over 94 million patient records across ambulatory practices, health systems, long-term care organizations, and EHR partners.
- Ease of Use
- Patient Communication
- Efficiency
- Communication
- Easy Integrations
- Features