G2 Vendor Directory

Mend vs. CareCloud Breeze

A side-by-side comparison based on G2 review data.

MetricMend

by Mendfamily

CareCloud Breeze

by CareCloud

Overall rating4.73.9
Review count13510
Ease of use9.59.0
Ease of setup9.29.3
Quality of support9.69.0
Meets requirements9.78.2
NPS83.80952420
Small Business52.6%40.0%
Mid-Market31.1%40.0%
Enterprise16.3%20.0%
Total page views11,84384
Total LLM citations2,53264

Mend

Patients rarely use portals, and EHRs were not designed to support the full patient journey. Mend solves both challenges by giving outpatient mental and behavioral healthcare organizations a fully integrated patient engagement platform that makes it easier for people to enter care, stay connected, and follow through with treatment. Mend is used by CCBHCs, Community Mental Health organizations, Substance Use and Alcohol Use treatment programs, group practices, and many other outpatient behavioral health providers with 25 or more caregivers.

Pros

  • Communication
  • Telehealth Services
  • Product Satisfaction
  • Appointment Scheduling
  • Communication Efficiency
  • Patient Communication

CareCloud Breeze

Save 10-15 min per new patient with electronic intake forms and pre-registration. CareCloud Breeze reduces no-shows and streamlines the front office, so staff can focus on valuable tasks. - Eliminate waiting by having patients fill out forms in advance, with their responses directly populating CareCloud Central Practice Management and CareCloud Charts EHR - Patients can review and update demographic and insurance information from anywhere at anytime - It’s easy to build custom clinical intake questionnaires using Breeze’s powerful forms engine - Customize patient consent forms based on visit

Pros

  • Patient Care
  • Ease of Use
  • Intuitive
  • Management Efficiency
  • Integrations
  • Customer Support