G2 Vendor Directory

Mekari Qontak vs. Salesforce B2B Commerce

A side-by-side comparison based on G2 review data.

MetricMekari Qontak

by Mekari

Salesforce B2B Commerce

by Salesforce

Overall rating4.74.3
Review count42369
Ease of use9.58.4
Ease of setup9.78.1
Quality of support9.48.7
Meets requirements9.48.9
NPS90.24390250.144928
Small Business47.6%30.2%
Mid-Market45.2%36.3%
Enterprise7.1%33.5%
Total page views2,5231,177
Total LLM citations2,7153,138

Mekari Qontak

Mekari Qontak is a leading and expert provider of enterprise Omnichannel CRM technology leveraging scalable API technology. Built on a SaaS model, Qontak enables businesses to rapidly grow their sales, customer service and operations. Our solutions empower businesses using WhatsApp & Instagram, social media, e-commerce, voice calls, KPIs and offline activities within a unified SaaS CRM technology.

Pros

  • Ease of Use
  • User Interface
  • Integration
  • Intuitive
  • Customer Support
  • User-Friendly

Salesforce B2B Commerce

Salesforce B2B Commerce empowers customers to meet complex buyer needs and drive B2B sales efficiency. Start selling faster with guided store setup, out-of-the-box customer records, generative product descriptions, and generative AI-driven insights and goals. Automate buying with self-serve rapid reordering, account and customer-specific pricing, entitlements, dynamic promotions, and more. Launch templated pages for B2B, D2C, or both. Leverage shared catalogs, promotions, products, and price books.

Pros

  • Ease of Use
  • B2B
  • Integrations
  • B2B Sales
  • Features
  • Easy Integrations