G2 Vendor Directory

Mekari Qontak vs. Intershop Commerce Platform

A side-by-side comparison based on G2 review data.

MetricMekari Qontak

by Mekari

Intershop Commerce Platform

by Intershop Communications

Overall rating4.74.4
Review count4243
Ease of use9.57.7
Ease of setup9.77.8
Quality of support9.48.5
Meets requirements9.49.0
NPS90.24390253.658537
Small Business47.6%30.0%
Mid-Market45.2%40.0%
Enterprise7.1%30.0%
Total page views2,523171
Total LLM citations2,715861

Mekari Qontak

Mekari Qontak is a leading and expert provider of enterprise Omnichannel CRM technology leveraging scalable API technology. Built on a SaaS model, Qontak enables businesses to rapidly grow their sales, customer service and operations. Our solutions empower businesses using WhatsApp & Instagram, social media, e-commerce, voice calls, KPIs and offline activities within a unified SaaS CRM technology.

Pros

  • Ease of Use
  • User Interface
  • Integration
  • Intuitive
  • Customer Support
  • User-Friendly

Intershop Commerce Platform

Intershop’s highly scalable cloud-based solutions empower businesses to significantly enhance their online presence, drive revenue growth and increase customer loyalty. Comprehensive out-of-the-box functionalities enable a quick go-to-market and to react flexibly to rapidly changing market conditions. The platform is ideal for high-performing businesses, such as manufacturers and wholesalers, whether they are local enterprises, seeking expansion into new markets or are already operating on a global scale.

Pros

  • B2B Sales
  • B2B
  • Ease of Use
  • Customizability
  • E-commerce Services
  • Flexibility