G2 Vendor Directory

Medallia Video vs. Vocal Video

A side-by-side comparison based on G2 review data.

MetricMedallia Video

by Medallia

Vocal Video

by Vocal Video

Overall rating4.34.8
Review count1424
Ease of use8.19.6
Ease of setup8.69.9
Quality of support9.39.0
Meets requirements9.49.1
NPS57.14285787.5
Small Business35.7%79.2%
Mid-Market57.1%16.7%
Enterprise7.1%4.2%
Total page views69383
Total LLM citations152,191

Medallia Video

Medallia Video helps the world's best brands and market research agencies work with video feedback at scale by analyzing the data contained within speech, sentiment, emotion, and tone. Our video intelligence platform automatically extracts insights and identifies key themes that take you to meaningful content quickly, so you can tell powerful stories to inspire action and drive change within your organization.

Pros

    Vocal Video

    Vocal Video is an all-in-one video testimonial platform that enables users to collect, edit, and share professionally produced customer and employee videos — no video agency or editing skills required. Video testimonials used to force a trade-off: expensive production agencies, time-consuming DIY editing, or text reviews with diminishing returns. Vocal Video removes that trade-off with absurdly simple video collection, automatic editing, AI-editing, and tools to create video and gallery embeds. Respondents record on any device from a single link — no app downloads.

    Pros

    • User Interface
    • Features
    • Ease of Use