Medallia Video vs. Listen Labs
A side-by-side comparison based on G2 review data.
| Metric | Medallia Video | Listen Labs |
|---|---|---|
| Overall rating | 4.3 | 4.3 |
| Review count | 14 | 40 |
| Ease of use | 8.1 | 9.0 |
| Ease of setup | 8.6 | 8.2 |
| Quality of support | 9.3 | 9.0 |
| Meets requirements | 9.4 | 8.6 |
| NPS | 57.142857 | 50 |
| Small Business | 35.7% | 57.5% |
| Mid-Market | 57.1% | 32.5% |
| Enterprise | 7.1% | 10.0% |
| Total page views | 69 | 379 |
| Total LLM citations | 15 | 1,824 |
Medallia Video
Medallia Video helps the world's best brands and market research agencies work with video feedback at scale by analyzing the data contained within speech, sentiment, emotion, and tone. Our video intelligence platform automatically extracts insights and identifies key themes that take you to meaningful content quickly, so you can tell powerful stories to inspire action and drive change within your organization.
Listen Labs
Listen Labs is an AI-powered qualitative research platform that delivers the depth of interviews at the speed and scale of surveys. Leading brands like Google, Microsoft, and SKIMS use Listen for concept and creative testing, brand research, persona development, and international studies. Insights are delivered in hours, not weeks, helping companies move faster and make more confident decisions.