G2 Vendor Directory

Medallia Digital Experience Analytics (DXA) vs. Optibase

A side-by-side comparison based on G2 review data.

MetricMedallia Digital Experience Analytics (DXA)

by Medallia

Optibase

by Flowout

Overall rating4.44.6
Review count3619
Ease of use8.29.5
Ease of setup8.19.3
Quality of support8.89.0
Meets requirements8.19.2
NPS55.88235378.947368
Small Business13.9%84.2%
Mid-Market36.1%15.8%
Enterprise50.0%0.0%
Total page views267174
Total LLM citations664133

Medallia Digital Experience Analytics (DXA)

Digital leaders rely on feedback as the lifeblood of their experience program. But what happens when customers leave confusing, inactionable feedback? Or when customers don’t leave feedback at all? Go beyond feedback and exceed customers expectations with Medallia Digital Experience Analytics (DXA). Medallia DXA contextualizes every piece of feedback with relevant behavioral insights, so teams can take action on what customers say and what they do, driving organization-wide impact.

Pros

  • Platform Quality
  • Filtering Options
  • Session Replay
  • User Journey
  • User Behavior Tracking
  • Communication

Optibase

Optibase offers a native way to set up A/B tests and split tests in the Webflow Designer within minutes without impacting your website loading performance. Make data-driven decisions: Say goodbye to guessing and hello to data-driven decisions with Optibase's A/B and split testing app for Webflow. Test everything from copy to design or even entire pages and improve your conversions. Customizable tracking for every element: Easily track click events and form submissions to measure variation performance.

Pros

  • Ease of Use
  • Easy Setup
  • Quick Setup
  • Customer Support
  • Affordable
  • Intuitive