Medallia Digital Experience Analytics (DXA) vs. Loop11
A side-by-side comparison based on G2 review data.
| Metric | Medallia Digital Experience Analytics (DXA) | Loop11 |
|---|---|---|
| Overall rating | 4.4 | 3.7 |
| Review count | 36 | 14 |
| Ease of use | 8.2 | 8.8 |
| Ease of setup | 8.1 | 8.9 |
| Quality of support | 8.8 | 8.7 |
| Meets requirements | 8.1 | 8.4 |
| NPS | 55.882353 | -7.142857 |
| Small Business | 13.9% | 35.7% |
| Mid-Market | 36.1% | 42.9% |
| Enterprise | 50.0% | 21.4% |
| Total page views | 267 | 142 |
| Total LLM citations | 664 | 215 |
Medallia Digital Experience Analytics (DXA)
Digital leaders rely on feedback as the lifeblood of their experience program. But what happens when customers leave confusing, inactionable feedback? Or when customers don’t leave feedback at all? Go beyond feedback and exceed customers expectations with Medallia Digital Experience Analytics (DXA). Medallia DXA contextualizes every piece of feedback with relevant behavioral insights, so teams can take action on what customers say and what they do, driving organization-wide impact.
- Platform Quality
- Filtering Options
- Session Replay
- User Journey
- User Behavior Tracking
- Communication
Loop11
Loop11 is a UX research and testing platform that automates user research to deliver insights to improve digital user experiences. The platform allows you to quickly set up and run user experience tests on any website or domain, including live websites, prototypes, your competitor's website, and more and can be used on any device. Loop11 makes it easy to engage with users to generate insights for user researchers, UX designers, and product managers to build better products your customers will love. Want to give Loop11 a try? Then create a free account and enjoy a 14-day free trial.
- Ease of Use
- Implementation Ease
- Functionality
- Easy Implementation
- User Interface
- Ease of Implementation